PRODUCT NEWS

Notice of Discontinuation for "Troubleresa"

2024.04.18(Thu) posted at 16:00
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Thank you for visiting our homepage.
We regret to inform you that the sale of "Troubleresa" will be discontinued.

 

Due to changes in browser and peripheral environments, it has become difficult to continue support with the current models. Please find the details below.

 

 

---Details---

 

■Target models: "Troubleresa II PLUS" all models

monitor

FCM-BM2P
(Parent unit monitoring software)

boat01

FCM-BM2PT
(Parent unit MiruTEN)

boat01

TCM-NF2P(Child unit)
NF2PS(Outdoor child unit)

 

The monitoring software currently in use is not compatible with Windows 11 and later.
The OS required for setting up the child and parent units is only Internet Explorer, and it is not compatible with other browsers (Chrome, Edge, Safari, etc.).

 

If you are considering replacing or updating your computer, please continue to use the old computer as a "Troubleresa" before the update.

 

 

For more detailed information, including repairs, please contact our sales office.

 

■Contact us here

 

SDG Co., Ltd.